General: All bookings are subject to the availability of the appropriate accommodation at time of booking. We reserve the right to change the cabin allocated to you at any time at our discretion.
Share-with-stranger Accommodation: P&O Cruises will accept bookings for individual adults, 18 years and over to share accommodation in limited four berth and twin cabins on Caribe and Dolphin decks. All other accommodation is sold only as complete cabins. Whilst all efforts will be made to try to accommodate specific cabin requests, upper or lower berths cannot be guaranteed, and we maintain the right to change cabins at our discretion. Share-with-stranger accommodation is arranged by P&O Cruises so that passengers 18 years and over, of the same sex, share a cabin. Every effort will be made to berth people of similar age but we cannot guarantee this.
Guarantees: A guarantee is P&O Cruises’ undertaking to provide a specific type of cabin and fare, so passengers can proceed with their cruise plans. A cabin number however, will be advised at a later date. We reserve the right to change the cabin allocated to you at our discretion.
Confirmations: Bookings must be secured by a non-refundable deposit of AUD$200 per full fare within 7 days of confirmation, for all cruises; children AUD$100 per child fare. On receipt of your deposit, P&O Cruises will forward (via your travel agent) a deposit confirmation.
P&O Cruises Booking Form: The Booking Form that is enclosed in this brochure must be completed, signed and returned to P&O Cruises with your deposit. This lists the conditions of travel. The balance of all fares must be received by P&O Cruises no later than 60 days prior to your departure date. For the Melbourne Cup cruises (P330 and P434), Sun, Fun 'n' Friends (P334) and Shipshape New Year (P401) cruises, full payment is due 90 days prior to the sailing date. Special cancellation conditions also apply for this cruise. Cancellation, for whatever reasons, will be subject to the following charges:prior to 60 days, forfeiture of deposit; between 30 and 60 days, 50% of total fares; less than 30 days or non-appearance, 100% of total fares. In addition, your travel agent may choose to charge you a handling fee. Documentation will be despatched approximately 40 days prior to sailing provided a completed Booking Form and full payment has been received.
Cancellations: Cancellations made before the advertised date of departure will incur the following charges per adult (children pro-rata): prior to 30 days, forfeiture of deposit; between 30 and 16 days, 50% of total fare; less than 16 days or non-appearance, 100% of total fare For the Melbourne Cup cruises (P330 and P434), Sun, Fun ‘n’ Friends (P334) and Shipshape New Year (P401) cruises, full payment is due 90 days prior. Special cancellation conditions also apply for these cruises: prior to 60 days, forfeiture of deposit; between 60 and 30 days, 50% of total fare; less than 30 days or non-appearance, 100% of total fare. In addition, your travel agent may choose to charge you a handling fee. Please note that the transfer of an existing cruise booking to a new cruise is regarded as a cancellation of the first cruise booking and is subject to the applicable cancellation fees.(For a definition of ‘total fare’ see ‘FARE BASIS’.)
Goods and Services Tax: All domestic flights and hotel packages include GST. The Melbourne Cup cruises (P330 and P434) and Happy Hopper (P410) cruise fares include GST. Purchases made onboard during these cruises are subject to GST.
Changes to Reservations: P&O Cruises reserves the right not to accept replacement passengers for bookings in any grade of accommodation for which there is a waitlist. The only exception is where a complete cabin is booked and one person in that cabin cannot travel. In this instance, a replacement passenger will be accepted or remaining passengers will be charged the applicable fare (see ‘FARE BASIS’). An administration fee of AUD$100 per person will apply for each replacement passenger accepted after deposit has been received. Please note that replacement passengers are not permitted in share bookings. It is essential that your full passport name is given to P&O Cruises at the time of booking, as any correction/alteration to a passenger name after tickets/vouchers have been issued is subject to an AUD$55 per person charge on each occasion.
Air/Sea Program Ticketing: P&O Cruises will issue, as an agent only, documentation for travel on our nominated flights to and from Sydney, subject to airline schedules and availability. Flight requests are confirmed with the airline 55 days prior to sailing and upon receipt of full payment. P&O Cruises cannot accept any responsibility where airline schedules or seat availability necessitate overnight hotel accommodation. Alterations to flights after tickets/vouchers have been issued can only be made through the Sydney office of P&O Cruises and will be subject to an amendment fee of AUD$55 per person. Please note: only one flight amendment per person can be accepted, subject to P&O Cruises Booking Class availability.
Hotel Packages: Hotel packages close 60 days prior to departure. Changes after this time cannot be made under any circumstances. Hotel accommodation is limited and subject to availability, particularly in holiday and special event periods.
Making Your Own Travel Arrangements: When arranging your own connecting air travel in conjunction with your Pacific Sky cruise, please ensure your flight arrives no later than midday on the day of your cruise departure, and your return flight leaves no earlier than midday on the day of your cruise arrival. P&O Cruises will not be held responsible for any unforeseen circumstances that necessitate any changes to your travel arrangements.
Health: Passengers’ wellbeing is our foremost concern and any recent/current physical or mental condition that may require medical attention or special treatment (including the need for a wheelchair), must be advised to us at time of booking and confirmed in writing with your deposit. If you are travelling with any medical apparatus, please advise us in writing at time of booking so we can ensure this apparatus will operate onboard and send you an information sheet. A booking may be refused or cancelled after deposit for anyone whose state of physical or mental health renders them, in the opinion of the company, unfit for travel, or anyone whose condition may constitute a danger to themselves or any other passenger. Details regarding wheelchair access are available on application. Your travel agent should check with P&O Cruises for details. A certificate of fitness is required for all passengers with a known medical condition. To aid in onboard medical care these passengers are requested to bring with them a recent medical history from their own doctors. Passengers must bring sufficient quantities of any prescribed medicines to last the duration of the cruise.
Vaccinations and Health Advisories: We recommend seasonal influenza vaccination for all passengers. Furthermore, you are strongly advised to seek advice from either your doctor or an approved public health travel advisory service, to identify any specific vaccination or health precautions required for each port of call. For example:
Australian Department of Foreign Affairs and Trade www.dfat.gov.au/travel
World Health Organisations (WHO) www.who.int/ith
Some countries strictly enforce certain health requirements. Failure to comply may result in the local authorities preventing passengers from going ashore and some may impose a monetary fine or deny the ship entry into the port.
Passengers with Disabilities or Requiring Assistance: P&O Cruises has other facilities available for people with disabilities or who require assistance. Please ask your travel agent or P&O Cruises if you have any special needs.
Medical Services: The onboard medical centre is staffed by full time, registered doctors and nurses. In addition to daily Centre opening hours, the medical staff, headed by the Senior Doctor, are on call 24 hours a day, seven days a week to provide medical care for both passengers and crew in the event of an emergency. This medical team may be identified by their red and gold epaulettes. Charges for medical services will be added to your shipboard account and you will be provided with an itemised account to submit to your insurance company. Pacific Sky is outside the scope of Australian Medicare and treatment is charged at private rates. All charges for consultations, treatments and medication, including those on Australian coastal cruises cannot be claimed on Australian Medicare. We strongly recommend that you arrange appropriate cover with your insurer before you travel.
Dining: Two dinner sittings will be available (1st and 2nd) at tables of 6 or 8. Your preferred dining sitting and table size may be requested at time of booking, but cannot be guaranteed or be a condition of booking
Children: No children are permitted to sail if, at the time of sailing, they are less than twelve months old. Due to the limited children’s and teenagers’ facilities onboard, there are restrictions on the number of children in different age groups. Dates of birth are required at time of booking, to avoid cancellation due to exceeding these limits. Passengers under 18 years of age not cruising with their parents must provide a letter of consent from them when booking and must travel in a complete cabin with an adult (18 years or over). There must be a minimum of two adult fares in each cabin before children’s fares can be applied.
School Holidays: School Holidays, as indicated by the P&O Cruises South Pacific February-October 2004 Season brochure, are a guide only and may vary by state and school. For some cruises, the school holiday period may not coincide exactly with the cruise period. You are advised to check school holiday dates before booking.
Pregnancy: P&O Cruises cannot accept any passenger who will have entered the 28th week of pregnancy by the end of the cruise.
Illicit Substances: P&O Cruises reserves the right to search your person and/or luggage for any illicit substances. P&O Cruises reserves the right to deny boarding or to disembark any persons in possession of illicit substances.
Alcohol: Passengers are permitted to bring on one bottle (1125ml) per adult at the start of the cruise. Any amounts in excess of this or any alcohol purchases made in other ports must be surrendered to be held in bond and returned at disembarkation in the final port of call. Upon disembarking Pacific Sky, individuals must declare to Customs all amounts of alcohol in excess of Customs limits of 1125ml per adult. P&O Cruises reserves the right to refuse to serve alcohol to any passenger for any reason.
Smoking: In the interests of passenger comfort, certain sections of the ship are designated as ‘Non-Smoking’, including all dining areas. We kindly ask you not to smoke in these areas. Smoking is not permitted in share accommodation without the agreement of all occupants.
Insurance: At time of deposit, it is essential to take out comprehensive personal and baggage travel insurance to cover any eventuality, including any pre-existing medical conditions and charges arising should you have to cancel your holiday plans. P&O Cruises may not be liable for lost or damaged baggage and personal property. Arrange a policy with your travel agent when booking. You should carry a copy of the policy on your cruise holiday.
Fare Basis: Your cruise fare is determined by the number of passengers aged 12 months and over sharing your cabin, its location on the ship and the type of amenities offered. When a cabin is occupied by all adults, the 3rd and 4th berth adult fare is calculated as the total cabin cost divided by the number of passengers in the cabin. Your ‘total fare’ (to which cancellation fees apply) includes the cruise fare, discounts, charges, government taxes (including the Passenger Movement Charge), airline/airport taxes and fees, tour prices, hotels and supplementary airfares, which are correct at time of publication, but they are subject to change without notice. All other information in this brochure, including itinerary details and ground arrangements are subject to change without notice. No refunds are available when changes do occur. Your travel agent or P&O Cruises can provide up-to-date advice.
Special Promotional Fares: On occasions P&O Cruises will advertise special promotional fares, and we reserve the right to release and withdraw these fares at any time. Special promotional fares are applicable for new bookings only and any person cancelling an existing booking of published brochure fare to re-book on a special promotional fare will be charged a fee of AUD$200 per adult (AUD$100 per child), and will be subject to the advertised conditions of the special promotional fare. Promotional fare cabins are berthed at our discretion, and no specific cabin requests will be taken at time of booking. Cabin numbers will be advised at embarkation, and we reserve the right to change your allocated cabin at any time.
Your Fare Includes: Just about everything onboard – accommodation, all main meals (except the Pizzeria, New Zealand Natural Ice Cream, Sky Dogs grill and Harry’s Cafe de Waves, Steakhouse grill, bar snacks, and room service menu items), entertainment and the use of Pacific Sky’s many facilities.
Not Included: Shore tours; snorkel equipment hire; drinks; tips; meals ashore; passport/visa fees; items of a personal nature; food from the Pizzeria, Sky Dogs grill, Steakhouse grill, bar snacks, room service menu items, Harry’s Cafe de Waves and New Zealand Natural Ice Cream; hairdressing services; massage and beauty therapies; the Video Card for in-house movies; dry cleaning and laundry services; video arcade games; florist; internet facilities; photographic services; merchandise from onboard shops; and ship-to-shore telephone and fax services.
Single Occupancy: You may enjoy the exclusive occupancy of a twin cabin. Prices are available on application.
Passports and Documentation: Passports are required on all cruises except the Melbourne Cup (P330 and P434), Happy Hopper (P410) and Soul Soother (P429) cruises; however, some form of photo ID is still required on these cruises. If you hold other than an Australian or New Zealand passport you should check with your travel agent about visa requirements. All passport and visa requirements are the responsibility of you and your travel agent. Passports and visas must be valid for a minimum of 6 months beyond the date of the cruise return. To comply with Australian Government Immigration Department requirements, it is essential that the full name (as shown in passport), date of birth and nationality of each passenger be given to P&O Cruises at time of booking.
Visas: There are many regulations that apply to differing
nationalities and South Pacific countries and it is the responsibility of you
and your travel agent to ensure that you are in possession of the necessary
documents to transit the countries included in your itinerary. Please note that
travel on Pacific Sky will not revalidate an Australian re-entry visa. Privacy:
Upon completion of your cruise, your booking information is automatically transferred
to our past passenger database to ensure that you are notified of special offers
that are regularly made available to our past passengers.
Rock 'n' Roll Travel Liability
Rock 'n' Roll
Travel is a division of Darryl Laings Travel Centre License 618 (an independent
member of the Travelscene group of travel agents) and arranges travel arrangements
only. We do not accept liability of whatever nature for the acts, omissions
or default, whether negligent or otherwise, of those airlines, coach operators,
shipping companies, hoteliers or other persons providing services in connection
with your tour pusuant to a contract between them and yourselves and over whom
we have no direct and exclusive control. We do not accept liability in contract
or in tort for any death or injury to any person, damage or loss to any property
or otherwise including baggage) delay, additional expenses or inconvenience
sustained or suffered in or during any journey trip or tour, or in carrying
out of any arrangements booked by or through it and not withstanding that its
principle may be foreign company, corporation or person and that so far as Darryl
Laing's Travel Centre shall not be acting as such agents, as above, it shall
be deemed to be acting as agents for the passengers effecting the bookings.
The issuance and acceptance of receipts, tickets, service vouchers and/or exchange
orders shall be deemed as consent by the passenger to the above conditions.
International Darryl Laing's Travel Centre also reserves the right to charge
the client any fees/price increases charged by the airlines and service operators
(includes fluctuations in the exchange rate). We also highly recommend that
clients take out appropriate and correct level of travel insurance pertaining
to its holidays and tours.